What is Vector Mover’s cancellation/rescheduling policy?

July 1, 2024

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At Vector Movers, we take planning and scheduling seriously to provide the best service to our customers. Our cancellation and rescheduling policies help us manage our calendar effectively, ensuring a smooth experience for all customers. You can learn more about our cancellation policies from the options below:

  • Flexible Policy (discounted dates): 100% deposit refund with 72 hours’ notice, no rescheduling fee with 48 hours’ notice.
  • Moderate Policy (regular dates): 100% deposit refund with at least 3 hours’ notice, $100 rescheduling fee with less than 72 hours’ notice.
  • Strict Policy (sub-peak, peak, and high-peak dates): The deposit is non-refundable, and each rescheduling notice is subject to a $100 fee with less than 7 days notice.
  • Super Strict Policy (long-distance moves): The deposit is non-refundable, and each rescheduling notice is subject to a $149 fee with less than 7 days notice.

For specific details, please check the rates calendar with your representative or on your personal account page.

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